At Aesthira Aesthetic, we value our clients’ time and strive to provide high-quality skin and hair care services in a professional environment. This Refund & Cancellation Policy explains the general terms applicable to appointments, treatment bookings, and payments made through our clinic or website.
If you need to cancel or reschedule an appointment, we request that you inform us as early as possible.
Cancellations or rescheduling requests should be made by contacting us through:
Email: Aesthiraaesthetic@gmail.com
Phone: +91 96675 59772
Appointments may be rescheduled based on availability.
If an appointment is cancelled at short notice or a client does not attend a scheduled appointment without prior notice, Aesthira Aesthetic may, at its discretion, apply applicable cancellation charges or adjust any advance payment made toward a future appointment.
Any applicable cancellation terms or charges will be communicated to the client at the time of booking or before payment, wherever applicable.
Due to the personalized nature of aesthetic, skin, and hair treatments, payments made for treatments or services that have already been provided are generally non-refundable.
Treatment outcomes may vary between individuals, and a refund cannot be guaranteed solely because the expected or desired results were not achieved.
If you have concerns regarding your treatment or experience, we encourage you to contact us so that we can review your concerns and determine an appropriate course of action.
Where an advance payment or package payment has been made, the applicable refund or cancellation terms may depend on the specific service, treatment package, or booking conditions communicated at the time of purchase.
Any unused portion of a treatment package may be considered for refund or adjustment at the discretion of Aesthira Aesthetic and subject to applicable terms.
If products are purchased directly from Aesthira Aesthetic, refund or exchange eligibility may depend on the nature and condition of the product.
Products that have been opened, used, damaged, or altered may not be eligible for return or refund, except where required by applicable law.
Any defective or incorrect product should be reported to us as soon as possible after purchase.
In the event that Aesthira Aesthetic needs to cancel or reschedule an appointment due to unforeseen circumstances, we will make reasonable efforts to inform you and offer an alternative appointment.
If an appointment is cancelled by the clinic and an applicable advance payment cannot be adjusted toward a future appointment, the refund will be considered in accordance with the specific payment and booking terms.
Where a refund is approved, it will generally be processed using the original payment method, wherever possible.
The time taken for the refund to reflect in your account may depend on the payment provider, bank, or financial institution involved.
Nothing in this policy is intended to restrict or exclude any rights or remedies available to consumers under applicable laws and regulations.
Refund requests will be reviewed on a case-by-case basis where required by law or where exceptional circumstances apply.
For questions regarding cancellations, refunds, or payments, please contact us:
Aesthira Aesthetic
Email: Aesthiraaesthetic@gmail.com
Phone: +91 96675 59772
